What Makes Us Different
TSS are the only company that has brought together a uniquely integrated set of support services, mechanical and electrical maintenance solutions, reverse engineered industrial parts supply and innovative partnering solutions. Our approach is to focus on the specific needs of each individual customer and provide a solution that meets or exceeds those needs.
Whether it's improved plant availability, output optimisation or enhanced asset utilisation, TSS can provide a solution that will reduce costs and improve efficiencies.
Our Customer Promise - The Torishima Way of Working
At TSS we promise complete customer satisfaction - to ensure that we meet or exceed this ambitious commitment we have developed a formal program called 'The Torishima Way of Working Ambassador Program'. This initiative involves every employee in TSS becoming customer obsessed and a service provision addict. It is only by continuously developing innovative solutions to customer satisfaction can we be assured that our standards are of the highest calibre and meet the promise.
When you partner with TSS, you can be assured that you are dealing with some of the most passionate, enthusiastic, professional and meticulous people in the industry - our goal is to be your long-term partner.
Our Business Philosophy
TSS was set up with a particular business philosophy in mind - to be the best in customer service and support delivery in our chosen markets. It is our promise and your assurance that we are committed to delivering only the very best service and products to meet your particular operational needs. It is our commitment to 'The Torishima Way of Working' that differentiates us from the competition and your guarantee of a quality service each and every time you deal with us.
The Torishima Way of Working is a philosophy that every employee owns and lives by every day. From your first contact with TSS to long term relationships, TSS understands that we must constantly work to win your business every day. It's how we build customer satisfaction-and promise complete customer satisfaction.