Our Mission, Vision and Values
Mission
TSS is dedicated to supporting our customers by providing class leading value added specialised engineering services and plant asset management solutions. We serve several industrial markets, including oil & gas, chemicals, water and wastewater and power generation and we want to distinguish ourselves within these sectors from our competitors by providing uniquely integrated service solutions to our customer’s needs.
We will achieve this mission by:
- Ensuring our employees are aware of our business purpose by signing up to the Torishima Way of Working Ambassador Program
- Differentiating our company in specialised service delivery
- Ensuring accountability within our organisation
- Development and maintenance of our support systems
Vision
To be the company of choice for our customers by providing a superior level of specialised service excellence and unrivalled attention to detail
Values
We want to be known by our customers as:
- A company known for its honesty and integrity, that our actions reflect our words and that we are both honourable and ethical in our business relationships and practices.
- A customer focused company who put their needs before our own and consistently meet or exceed their expectations by serving them so well that they profit from their relationship with us.
- A high quality, integrated service provider, through the incorporation of highly motivated and enthusiastic people, quality systems and service excellence to provide an unrivalled level of support to meet their needs.
- A company who encourage initiative amongst our employees in the creation of customer satisfaction and stakeholder value and are recognised and rewarded for it.
- A company which has outstanding Health, Safety and Environment (HSE) practices as a core driver of our business and underpinned by our Integrated Management System incorporating, ISO 9001, ISO 14001and OHSAS 18001.